毕业设计（论文）
Title: The Distribution Management Problems and Countermeasures Analysis For Fuzhou ZTO Express
学 院： 经济与管理学院
专 业： 物流管理
姓 名： 谢桂林
班 级： 080741
学 号：
指导老师： 梁培培
二零一二年六月
摘 要
物流作为一种现代先进流通方式和管理技术，在世界范围内得到高度的重视，并在生产、流通、服务等领域得到广泛应用而获得快速发展，正在成为改变经济运行方式和企业发展模式的重要手段。而快递行业也在我国物流业中占有很大的比重，所以如何降低物流成本是每个快递公司必须考虑的问题，同时配送也是快递物流最关键的环节。如何解决快递配送中出现的问题、促进企业的快速发展成为众多快递公司关注的问题。所以本文在阐述我国快递行业发展现状的基础上针对中通快递公司在物流配送出现的问题进行调查分析，提出了解决问题的对策与措施。目的是使中通快递在日益激烈的行业竞争中能认识自身的劣势与环境的威胁，充分利用自身优势与机会，形成自己独特的经营模式，降低物流成本，优化配送机制，为顾客提供优质服务，巩固并提高行业地位，实现社会、顾客及企业的可持续发展。 关键词 中通快递；配送管理；快递业；物流成本
EMSKD
ABSTRACT
As a kind of modern and advanced circulation mode and management technology, logistics has drawn a high degree of attention in the worldwide. And it is widely used and achieves a rapid development in the production, circulation, service and other areas. Besides, it is becoming the important means of changing the economic operation and enterprise development mode. Express industry also has a large proportion in the logistics industry of our country, so we must consider how to reduce logistics cost. At the same time, distribution is the most key link of express logistics. How to solve the problems in express distribution and promote enterprise's rapid development becomes concern of multitudinous express company. Basing on the status quo of the development of China express industry and through investigation and analysis in logistics and distribution problems, this paper put forward some countermeasures and measures. The purpose is to make ZTO express understand their disadvantages and threat to the enviro
nment in the increasingly fierce competition of logistics industry, and make full use of their own advantages and opportunity to form his own unique business model, reduce logistics cost, optimize the distribution mechanism, provide quality service for customers, consolidate and enhance industry status. In final, to make social, customers and the enterprise achieve the sustainable development.
Key words：ZTO Express； Distribution Management； Express industry；
Logistics costs
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